Questions and answers

Venda is a new cash-free ticket vending system in the regions of Chur, Davos and Upper Engadine, as well as on various Postbus routes throughout the canton of Graubünden. New VendaAutomat machines replace existing machines on buses and at bus stops/RhB stations in these regions. From now on, you can also buy your e-ticket directly at the most frequented Chur Bus stops.

ChipCard/EASYDRIVE terminals have to be replaced as they have reached, after 25 years of their operation, the end of their useful life. This is why Venda, Graubünden's new ticket vending system, is being rolled out in the three regions where these terminals were in use. With Venda, a more contemporary and customer-friendly replacement has been found.

No. You can pay in cash for VendaPrepaid cards bought from bus drivers. You can use this disposable prepaid bearer card worth CHF 10 or CHF 20 to buy your ticket from a VendaAutomat machine. You can still buy your ticket online, via an app (sbb.ch, ÖV-Plus, Fairtiq), at a ticket counter or from a ticket vending machine.

The VendaProfit discount is linked to a specific SwissPass cardholder and can only be bought from VendaAutomat machines.

You can return your ChipCard/EASYDRIVE card to any Chur Bus, Engadin Bus, VBD ticket counter and Engadine Tourist Information. Please return your ChipCard/EASYDRIVE card in the same region where you have bought it. Your credit balance can be transferred directly to your SwissPass. For this purpose, be sure to bring your SwissPass with you.

Yes, you will get the deposit and your credit balance back. For this purpose, please go to the (Chur Bus, Engadin Bus, VBD ticket counter and Engadine Tourist Information) ticket counter where you bought your ChipCard/EASYDRIVE card.

Your ChipCard/EASYDRIVE Card’s balance can be credited directly to your SwissPass. For this purpose, please go to the (Chur Bus, Engadin Bus, VBD ticket counter and Engadine Tourist Information) ticket counter where you bought your ChipCard and bring your SwissPass with you. You can see the balance of your SwissPass payment card in your MF Group customer account www.swisspass.mfgroup.ch.

Yes, you can buy multiple tickets at once. The VendaProfit discount is linked to a specific SwissPass cardholder and can only be bought from VendaAutomat machines. All other tickets to be added to your SwissPass can be bought at their normal rate.

For your dog, please buy a second-class bearer ticket at a discounted price. Please also check the Dog Pass offer, which is valid for a whole year | SBB. Hunde-Pass | SBB.

SwissPass Mobile can only be used as a (carrier) card at the moment, but not yet as a payment method. This means that you can download a ticket to SwissPass Mobile and pay for it using your credit or debit card.

You can use the usual ticket selling channels such as ticket counters and RhB/PostBus ticket vending machines. In addition, you can buy a VendaPrepaid card on the bus and use it to pay for a ticket bought directly from a VendaAutomat machine. Tickets can also be pre-purchased from VendaAutomat machines at bus stops. The passenger needs to be in possession of a carrier card (e.g., a child can travel with his or her own SwissPass and the parents pay for his or her ticket with a credit card when buying it from the VendaAutomat machine at a bus stop).

The SwissPass is available to everyone, being the easiest way to obtain a ticket. If you activate the payment function on your SwissPass, you can use it as a (carrier) card: Select the ticket for your dog at the VendaAutomat machine under "Continue without SwissPass" and pay with your SwissPass. The ticket, e.g., for your dog, is stored on the SwissPass.

If you have no SwissPass, you can pay for your ticket at any VendaAutomat machine using your payment method (credit/debit or VendaPrepaid card). The ticket will be stored on your payment card. You can also buy your dog pass, as before, via the existing channels (app).

VendaPrepaid cards are only available from Chur Bus, Verkehrsbetrieb Davos, Engadin Bus, St. Moritz Local Bus and some PostBus drivers, where chauffeur sales were discontinued. In addition, the VendaPrepaid cards can be purchased at the sales points of Chur Bus, Engadin Bus, VBD ticket counter, RhB and Engadine Tourist Information.

Yes. You add the ticket to your SwissPass and pay for it with TWINT. You need to use your SwissPass as a (carrier) card.

In addition to selling tickets, the VendaAutomat offers other functions:

If you press the My Tickets button, you will be asked to log in using your payment method: your credit/debit or VendaPrepaid card. Then you will see details of your recent purchases on the screen. If you need a receipt, you can download it now. To do so, please scan the QR code shown.

If you have logged in using a VendaPrepaid card, you can also see its current credit balance.

SwissPass holders log in via the start screen. They can also see all details of your recent purchases.

No. You can pay in cash for VendaPrepaid cards bought from bus drivers. You can use this disposable prepaid bearer card worth CHF 10 or CHF 20 to buy your ticket from a VendaAutomat machine. You can still buy your ticket online, via an app (sbb.ch, ÖV-Plus, Fairtiq), at a ticket counter or from a ticket vending machine.

No, only the SwissPass of the latest generation can be used as a payment card to buy tickets from VendaAutomat machines provided that its payment function is activated.

The new SwissPass is provided with contactless payment technology (EMV). You can store your tickets on this card, and also make payments with it. It is also possible to store the ticket on your ‘old’ SwissPass card. In this case, payment is made by credit or debit card or via TWINT.

The abbreviation stands for Europay International, MasterCard and VISA.

EMV is a standardised and contactless transmission method to be used between a payment card and a payment terminal. What is the advantage of the SwissPass being provided with such an applet?

Payments made using the SwissPass are standardised and protected against fraud. Payments are processed within the MasterCard network. This means that the SwissPass is accepted wherever MasterCard cards are in use today, without any technical modifications to payment terminals having to be made. As a result, new points of acceptance can be added easily and without having to make any technical adjustment whatsoever.

No, you can obtain the discount only if you sign up for a VendaProfit customer account (venda.ch/portal).

Yes, your child needs a SwissPass and a VendaProfit customer account to benefit from the discount.

If you travel with your child, we recommend buying a Junior Travelcard or you can add, as a SwissPass holder, further tickets to your SwissPass that will enable you to travel together, e.g., a ticket for your child. All other tickets are sold at their regular rate (without discount).

No. The VendaProfit and the group discounts do not add up. A group of ten or more people enjoys a group discount of 30%.

The discount is identical to that of multi-ride tickets with cantonal reductions, which are issued outside the three zones of TransReno, Davos and engadin mobil.

All information regarding the SwissPass can be found on swisspass.ch/faq.

Information on the SwissPass payment card can be found on swisspass.mfgroup.ch

When you buy a public transport season ticket, you automatically receive the SwissPass. If you do not buy a public transport season ticket, you can obtain the SwissPass free of charge at public transport sales points. In this case, bring an official identity document and a recent passport photo with you.